Seeking a Client Onboarding & Operations Specialist (Fully Remote)

mbrand

Newbie
Jan 22, 2025
2
0
1
45
Job description
Praxis Digital Trading Group, a CIMA regulated market maker is seeking a highly motivated and detail-oriented Client Onboarding & Operations Specialist to join our dynamic team. This role is pivotal in ensuring a seamless experience for our clients while maintaining the highest standards of compliance and operational efficiency. This is a fully remote position and open globally (Must be willing to work during EST working hours).

If you're someone who thrives in a fast-paced environment, has a meticulous eye for detail, and enjoys working across multiple functions, we’d love to hear from you!

Key Responsibilities:
Client Onboarding & KYC Due Diligence:
Manage the end-to-end onboarding process for new clients.
Conduct thorough KYC (Know Your Customer) and due diligence reviews in collaboration with Compliance.
Customer Support & Account Management:
Provide excellent customer service support for client accounts.
Configure and manage new client accounts on our trading platforms.
Operations & Database Management:
Process money movements such as deposits, withdrawals, and internal transfers within our trading platforms.
Ensure client databases are accurately maintained and updated in real-time.
Compliance & Reporting Support:
Assist Compliance with regulatory reporting obligations, including FATCA/CRS filings, AML questionnaires, and other ad-hoc annual reporting projects.

What We're Looking For:
Sharp & Swift: You’re quick on your feet, decisive, and efficient in handling tasks without compromising on quality.
Meticulous Attention to Detail: You have a natural ability to spot errors and ensure accuracy in your work.
Highly Organized: You can juggle multiple priorities while maintaining a structured and orderly approach.
Collaborative Team Player: You work seamlessly with cross-functional teams, including Compliance and Operations.
Adaptability: Thrives in a fast-paced environment and embraces challenges with a positive attitude.

Qualifications & Skills:
Proven experience in client onboarding, KYC/AML processing, or a similar operations role, preferably within financial services or trading platforms.
Familiarity with FATCA/CRS reporting and AML requirements is a strong plus.
Excellent communication and customer service skills.
Proficiency in managing databases and trading platform operations is highly desirable.
Strong problem-solving abilities and the capacity to handle sensitive and confidential information with discretion.

Why Join Us?
We’re a team that values excellence, innovation, and a commitment to delivering the best for our clients. In this role, you’ll have the opportunity to make a tangible impact while developing your skills in a supportive and high-energy environment.

Salary Range $45,000-$65,000

Ready to take the next step in your career? Apply now to join our team! Send your CV to Mbrand@praxisdigitaltrading.com