sorry for so late response.. I even don't know why did it happen. I still trade with this broker and there was no such situations. Let him write to the customer support, I think they will answer all his questions. They seem to be rather friendly) may be it's just the mistake (sorry for my english)I know it's old but still i wanted to know if you are still working with this broker? As my friend recently made deposit, but he received money with 10% cut, so do you have any idea about it?